Up to $600 OVER-THE-COUNTER (OTC) BENEFIT
Up to $150/quarter to help you with over-the-counter medications, health and wellness products and first aid supplies.
Choose from hundreds of quality products including:
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First aid supplies
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Cold and flu remedies
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Pain relievers and vitamins
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And more
Order online, by phone or mail
Shipping is FREE!
To request a catalog be mailed to you, please call 1-866-311-3607 (TTY:711)
SilverSneakers® Fitness Membership
Enjoy Fitness and Lifestyle benefits — included at NO cost to you.
Membership to thousands of fitness locations: over 190 in the Triangle!
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Group Exercise classes for all abilities
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Fun activities outside the gym
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SilverSneakers® On-Demand online workout videos
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SilverSneakers GO™ mobile app
Meals-at-Home Program ($0 copay)
Up to 20 home-delivered meals at no charge to you for an inpatient stay in either a Hospital or Skilled Nursing Facility
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Your choice from a menu of meals
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Includes heart-healthy and carb-conscious selections and other all-American favorites!
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Order when you wish: up to 7 days before or 30 days after discharge
For more information, please contact Care Support at 1-919-660-3426, 8 a.m. to 5 p.m., Monday – Friday.
Transportation Assistance ($0 copay)
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Knowing you can get to your doctor matters, for your health and peace of mind
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With Transportation Assistance, you get up to 12 one-way rides, to and/or from approved locations such as your doctor of pharmacy
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Make your appointments worry-free
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For non-emergency trips only
Call NationsBenefits to get started: 1-866-311-3607 (TTY: 711), 24/7
IN-HOME Assistance ($0 copay)
This benefit includes up to 6 hours per month of in-home assistance, helping you with things such as:
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Meal preparation
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Bathing and grooming
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Medication reminders
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Light housekeeping
This benefit supports Instrumental Activities of Daily Living (IADLs).
Call CareLinx to get started: 1-866-241-7930. Monday - Friday 9 AM - 8 PM EST and Saturday and Sunday 11 AM - 7 PM EST. You can also learn more by visiting www.carelinx.com/experiencehealth.
PERSONAL EMERGENCY RESPONSE System ($0 copay)
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Lets you call for help at the push of a button
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Alerts emergency responders and updates family
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You don’t have to fear those times when you’re by yourself
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Maintain your lifestyle and peace of mind
Mental Health
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$0 copays for outpatient individual or group visits and group therapy sessions with a mental health provider through our provider network
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Experience Health’s Care Support Team can help members find a provider based on their needs, preference and coverage
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Because great mental health is important to great physical health
Members are free to make their own appointments through our provider network or call Care Support to help find a provider. Call Care Support at 1-919-660-3426, 8 a.m. to 5 p.m., Monday – Friday.
Acupuncture
A benefit that’s becoming more and more popular.
$2,000 FLEXIBLE DENTAL BENEFITS
With No Dental Network — see any dentist you prefer!
$500 Preventive Dental Care reimbursement allowance each year — use as you see fit toward:
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Oral Exam and Cleanings
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Dental X-ray(s), Fluoride Treatments and more
$1,500 Comprehensive Dental Care reimbursement allowance each year — use as you see fit toward:
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Fillings, Restorations
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Crowns, Root Canals or other care
FLEXIBLE VISION BENEFITS
Routine Eye Exams — $0 copay
Eyewear — $300 annual allowance, use as you wish for:
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Contact Lenses
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Eyeglass Frames
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Eyeglass Lenses
HEARING BENEFITS†
Routine Hearing Exams — $0 copay
Hearing Aids†† — Members enjoy deep discounts that can save you hundreds of dollars.
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$599 low member copay: Advanced 32-channel models
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$899 low member copay: Premium 48-channel models
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Multiple models to choose from, including rechargeable ($50 for rechargeable option)
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All with smartphone connectivity and 3-yr. warranty
To schedule an appointment with a local audiologist for your hearing evaluation, contact TruHearing™ at 1-866-201-9212 (TTY: 711).
†Coverage provided by TruHearing
††Hearing aid purchase includes: first year of follow-up provider visits, 60-day trial period, 3-year extended warranty and 80 batteries per aid for non-rechargeable models.
Worldwide Travel Coverage
You’re covered for Urgent and Emergency Care across the USA and across the world:
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$60 copay for Urgent Care
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$120 for Emergency Room
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$295 copay for Ambulance
Contact our Worldwide Care experts for assistance in coordinating further care.
Members can get help locating providers and obtain information regarding submitting a claim for out-of-country emergency services by calling 1-800-810-Blue (1-800-810-2583) or by calling collect at 1-804-673-1177.
Home Safety Devices
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$0 copay for up to two products per year
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You can install additional safety precautions to help prevent accidents
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Contact plan for an approved list of products
A full list of eligible devices can be found in the OTC catalog.
To request a catalog be mailed to you, please call 1-866-311-3607 (TTY:711)
